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Record, Review and Learn From Incidents

An incident record shouldn’t be the end of the process.

YourClouds helps children’s homes capture what happened, support management review, assign follow-up actions and connect relevant information with the young person’s wider record.

Structured incident recording

Configure incident records around the information your organisation requires.

This may include:

  • What happened
  • Date and time
  • Location
  • People involved
  • Immediate actions
  • Injuries or medical attention
  • Safeguarding considerations
  • Notifications
  • Management review
  • Follow-up actions
  • Young person’s views
  • Staff debrief information where appropriate

Record what happened next

  1. INCIDENT
  2. REVIEW
  3. RISK CONSIDERATION
  4. ACTION
  5. FOLLOW-UP
  6. OUTCOME

This makes the incident part of an operational process rather than simply another completed form.

Management visibility

Help authorised managers identify incidents requiring review and follow-up actions that remain outstanding.

Look for patterns

Structured records can help managers review information across a young person, individual home or wider organisation and identify recurring events that may require further consideration.